Information we collect
We collect information you provide, including account details, profile information, listings, photos, messages, offers, questions, answers, reviews, reports, support requests, and saved locations. We also collect service activity, approximate or precise location when you grant permission, device and browser data, IP address, authentication events, crash or security signals, and cookie or similar-technology data.
How we use information
We use information to create and secure accounts; show local listings; deliver messages and notifications; operate offers and reviews; personalise and improve the service; prevent spam, fraud, and prohibited content; respond to support; enforce our rules; and comply with legal obligations. Where applicable, our bases include performing our contract with you, your consent, compliance with law, and legitimate interests in operating a safe marketplace.
When information is shared
Public profile and listing information is visible to other users. Messages are shared with their participants. We may share necessary information with hosting, storage, analytics, authentication, mapping, communications, and security providers acting under appropriate restrictions. We may also disclose information when required by law, to protect people or the service, or as part of a corporate transaction. We do not sell personal information for money.
Location, cookies, and permissions
Location permission is optional. You can change it in device settings, though nearby results may be less accurate. The website uses essential storage for authentication and language preferences and may use limited analytics storage where permitted. Browser or device controls can restrict non-essential storage.
Retention
We keep account and service information while your account is active and as needed for the purposes above. After deletion, active-system personal data and user content are removed or de-identified. Limited records may remain for fraud prevention, dispute resolution, legal compliance, security, and backups. Backups are isolated from normal use and expire on their normal rotation, generally within 30 days unless law requires longer.
Your choices and rights
You can update profile details and communication preferences in settings and delete your account from account settings. Depending on where you live, you may also request access, correction, deletion, restriction, portability, or objection, or withdraw consent. Contact support@mojama.cc. We may verify your identity before fulfilling a request.
Security and international processing
We use access controls, encrypted transport, authentication controls, and monitoring designed to protect information. No system is completely secure. Providers may process data in countries other than yours; where required, we use contractual or other safeguards for transfers.
Children and changes
Mojama is not directed to children who cannot legally consent to data processing in their location. If you believe a child has provided personal data improperly, contact us. We will post policy updates here and give additional notice for material changes when required.